Key Sentences(重点句子)


134.How may I direct you call?


135.Could I have extension 239,please?


136.I'm sorry the number's engaged.


137.The line is free now.I'll put you through.


138.Whom am I speaking to,please?


139.Do you mind if I use your phone?


140.I wonder if I could make a long distance call?


141.I'd like the extension 4130,please.


142.The number is busy now.


143.Well,it's ringing,go ahead,please.


144.And it took me quite a long time getting to you.


145.I've been busy on the phone.



Dialogue A


(A:Operator B:Mary C:Jim)

A:Hello.Dodge Automobiles.How may I driect you call?

B:Could I have extension 239,please?

A:I'm sorry the number's engaged.Would you care to wait,please?


(A few minutes later.)

A:The line is free now.I'll put you through.

C:Hello.This is Jim.Whom am I speaking to,please?

B:It's Mary.


B:Where were you last night,Jim?I waited for you for almost anhour.

C:Oh!I'm sorry.I completely forgot.

B:You forgot!What did you do last night?

C:I stayed in…I was studying.

B:No,you weren't.I saw you at a quarter past seven and youwere with another girl.

C:I'm sorry,Mary.I'll explain everything.It won't happen a-gain.

B:It certainly won't.I'm never going to see you again(Maryhangs up the receiver).


Dialogue B


(A:Susan B:John C:Operator D:Mike)

A:Do you mind if I use your phone?

B:No,not at all.Go ahead.It's over there in the corner.

A:I wonder if I could make a long distance call?

B:Of course.


A:Hello.I'd like the extension 4130,please.

C:Sorry.the number is busy now.Will you please hold the line?

A:No,I'll try agian later.

(A few minutes later)

A:Hello,operator.Extension 4130.Would you put me through a-gain,please?

C:OK,the line is free.Just a moment.(Pause)Well,it's ringing,go ahead,please.

A:Hello,Mike?It's Susan speaking.The line was very busy,andit took me quite a long time getting to you.

D:Yes.I'm sorry.I've been busy on the phone.How are you,dear?

A:Not very well.Something awful happened.We went to the Por-tobello Road and someone stole my handbag.

D:Oh,dear,did you lose a lot of money?

A:No,only a few pounds,but my passport was in the bag.That'swhat I'm really worried about.

D:You must tell your embassy about it and I think they'll issueyou with a new one.

A:I'd better go tomorrow.

D:They might not be open on Saturday,so you ought to ringthem to check first.

A:Yes,I'll do it tomorrow.

D:And Susan…


D:Don't be too upset…it's not the end of the world.

A:OK.I'm getting better,thank you,dear.Good-bye.



Words and Expressions


automobile     n.汽车,机动车

extension     n.(电话)分机

engaged    a.占线的

completely    ad.完全;十分;彻底

quarter     n.四分之一;一刻钟

receiver     v.(电话的)听筒,收话器

distance     n.距离,路程

ring     v.敲钟,打铃,响,鸣

awful    a.糟糕的;极坏的;威严的;可怕的

steal     vt.偷;窃取

handbag     n.(女用)手提包

pound     n.英镑;磅

passport     n.护照

embassy     n.大使馆

issue     n.配给,发给

ought     v.应当,应该

check     v.核对

upset    v.使不安;扰乱