2004
Part II
A: WHAT IS IMPORTANT WHEN ...?
Meeting foreign clients for the first time
* Foreign language skills
* Knowledge of cultural differences
*
B: WHAT IS IMPORTANT WHEN ...?
Deciding whether to buy or rent office equipment
* Cost
* Speed of technological change
*
C: WHAT IS IMPORTANT WHEN ...?
Aiming to increase staff productivity
* Offering bonuses
* Creating a pleasant environment
*
A: WHAT IS IMPORTANT WHEN ...?
Choosing transport for a business trip
* Convenience
* Cost-effectiveness
*
B: WHAT IS IMPORTANT WHEN ...?
Aiming for promotion
* Quality of performance
* Company loyalty
*
C: WHAT IS IMPORTANT WHEN ...?
Exporting goods or services for the first time
* Personal contacts
* Professional advice
*

Part III
Your company is sending a small group of employees away together for three days to encourage them to work as a team.
You have been asked to help plan the programme.
Discuss the situation together, and decide:
* what practical arrangements the company needs to make before the trip
* what work and leisure activities would be suitable for the group