M: Err... Sandra, I've finished with Mr. Gartner now. Do you think you could pop through in bringing me up-to-date on their arrangements for the Italian trip?
W: Certainly, Mr. Wilkinson. I'll bring everything with me.
M: Right, take a seat. Now my first meeting is when?
W: Your first meeting is on Monday the 21st at 9a.m. with Dr. Gucci of Bancos en Piedra in Milan.
M: OK, so can I fly out early Monday morning?
W: Well, there is a flight to Lenarty Airport which leaves at six thirty London time and gets in at eight thirty Italian time.
M: Yeah, but that only leaves me thirty minutes to clear customs in getting to the city center and it means I have to check in by five thirty, which means leaving home at about four fifteen.
W: I'm afraid so.
M: Hmm... not so keen on that. What's the program for the rest of that day?
W: It's quite full, I'm afraid. At eleven, you're seeing Gianni Riva at Megastar and then you'll have a lunch engagement with Gavin from the Chamber of Commerce at one.
M: Where's that?
W: You're meeting him at his office and then he's taking you somewhere.
M: Good, that sounds fine. What about the afternoon?
W: Well, at three thirty, you're seeing our sales representative there and then you're free till evening.
M: I see. I seem to remember that I'm having a dinner with someone from Bergamo.
W: That's right. And Mr. Betty from SAP Industries at eight.
Q12: What would the man like the woman to do?
Q13: At what time is Mr. Wilkinson going to leave home for the airport?
Q14: Who is Mr. Wilkinson going to have a lunch with on Monday?
Q15: What is most probably the woman's job?